As a firm that prides itself on disrupting the status quo, you’d expect us to have our own way of working that perfectly suits our business model.
Interestingly, however, we find it perfectly matches the needs and aspirations of our clients. It’s a completely transparent 6-step process, built upon a bedrock of collaboration, professionalism and value for money.
Our approach to working with you
It all starts with a discovery call. This is a good opportunity for us to hear about the challenges and opportunities that your business is facing and what we can do to help.
Having heard about your business, we will provide you with a clear idea on how we can help you, the fixed fee to cover our support and the timescales for us to complete your project. We often recommend a further call with one of our legal experts to provide early advice on your matter. This ensures that the overall fixed fee for the service is accurate and comprehensive.
When you are ready to ask us to work on your behalf, we will send you a copy of our client care agreement. This confirms the details of the project we will be working on and the fixed fee for us to support you. The process is digital, so no need to worry about printing; you can sign and pay for all of our services online.
This is the part where we do our stuff and leave you to get on with managing your business. Our projects are always time-lined, so there are no surprises about delivery dates or budgets. Your dedicated point of contact will always be on hand to update you on the progress of a job and will be happy to take questions at any stage of the process.
5. Follow up
Once we have completed your project, we will talk you through any contracts or materials that we have created for you. It is essential that we have explained ourselves well so that you can confidently understand and rely on the advice, contracts and any other materials we have provided to you.
6. Ongoing Support
We often find that after working closely together on a project, we build a detailed understanding of your business and the other areas it may need help with in the future as it grows. We enjoy long-term relationships with our clients, which is why many of them go on to subscribe to our services. You can read more about what our clients say here.